Use casesFollow-ups
Webinar follow-up, with every email drafted for your approval
Mitra handles webinar follow-up by splitting the Zoom report into attendees and no-shows, then writing a different email for each group. The agent logs in HubSpot who turned up and how long they stayed, and saves both drafts in Gmail. Nothing is sent until you approve it.
After each Zoom webinar, split registrants into attendees and no-shows and log it in HubSpot. Draft an email for each group in Gmail.
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What the agent actually does.
Read the attendance report
Once the webinar ends the agent reads who registered, who joined, and how long each person stayed.
Split attendees from no-shows
The two groups need different emails, so they are never treated as one list.
Log attendance in the CRM
Each HubSpot contact gets the webinar and the minutes watched recorded against it.
Draft an email per group
The recording and a next step for attendees, the replay for no-shows, saved without sending either.
Wait for your approval
The drafts sit in your account to read, edit and send, and every one is recorded step by step.
Make it yours.
For the marketer who runs the webinar, then spends the next morning exporting the list and writing the same two emails. Change any of this by saying so — there is nothing to rewire.
- Add a third draft for people who stayed to the end, offering a call.
- Create a HubSpot task for the owner of every attendee from a target account.
- Post the turnout numbers to Slack, so the team sees how the session did.
Questions, answered.
Does Mitra send webinar emails to attendees on its own?
How do I follow up with webinar no-shows differently?
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